*Irish Standard –. All orders selected from this service are dispatched out by 2nd class. If you have not received your order by the 5th working day please contact us so we can investigate further for you. With our standard service no tracking details are supplied when orders are dispatched out.
*Irish Priority / Free Delivery – Estimated on a 1-2 working day service. This service is a ‘Signed for’ service, we can only advise once a parcel has been signed for. Should your order not be with you by the 3rd working day, please contact us.
*Irish Next day – Orders for same day dispatch, are advised to be placed before 1pm the same day. Orders placed after this cut off time will then be dispatched out the following day. Next day orders do not include weekends.
Monday – Friday – orders placed before 1pm will be dispatched out the same day for delivery the next working day. Orders placed on a Friday before 1pm will be dispatched out the same day however delivery may not be applicable until the following Monday.
*For Irish Standard, Priority, Free Delivery orders are monitored until 10am, after this cut off point they will all be dispatched the next working day. Please note that our working days are classed as Monday – Friday. We do not dispatch orders on a Saturday or Sunday. Orders placed over the weekend and Bank Holiday periods are dispatched out the next full working day.
Should a customer wish to return an item at any point to take advantage of our money back guarantee policy, we do ask to be contacted by email or telephone to inform us that a return wishes to take place.
To email us with an enquiry you can go to the Contact Us page on our website, email us at firstname.lastname@example.org or call us on (045) 445 715. When returning a product(s) we do ask for a copy of your order confirmation to be enclosed with a small note informing that a refund is required. Without this will may not be able to process a refund for an order.